POSITION: Adult Services Specialist II

SUPERVISOR: Adult Services Supervisor

CATEGORY: Specialist II

DEPARTMENT: Adult Services

LOCATION: Maring-Hunt Library (2005 S High St, Muncie IN 47302)

JOB TYPE: Full-time (40 hours/week); nonexempt

PAY RATE: Minimum $15.75/hour; depends on experience

SCHEDULE: Varies; Mon-Fri, some Sat (open hours are Mon-Fri 10am-7pm, Sat 1pm-5pm)

BENEFITS: Paid time off; eligibility for medical (partially employer-sponsored), dental, and vision insurance; telehealth service provided for employee and immediate family members; life, long-term disability & accidental death coverage provided; Public Employees’ Retirement Fund (PERF) covered position; professional development and skill-building opportunities

 

POSITION PURPOSE
To assist Supervisor with effective operation of the Adult Services Department.

MUNCIE PUBLIC LIBRARY
Our mission is to provide accessible and innovative services responding to the reading, informational, educational, and enrichment needs of the community.
Click HERE to visit our website to learn more about us!

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform these functions satisfactorily.

• Research and respond to customer queries by utilizing the multiple resources of the Library to obtain correct information
• Provide Readers Advisory Services and train public on use of library resources and available technology, both individually and in group settings
• Assist Department Supervisor with collection development and maintenance
• Plan, promote, and host adult programs and participate in community outreach events
• Monitor the physical environment, interpret library policies and safety procedures, and exercise judgement to provide effective library service

This job description contains information necessary to evaluate and distinguish it adequately from other jobs. The job duties may change at the discretion of management and an employee may be asked to perform duties that are not listed. This job description does not constitute a contract between an employee and MPL.

EDUCATION AND/OR EXPERIENCE

Required:

• Bachelor’s degree from an accredited college or university
  Ability to obtain a Librarian Certification 4 or higher certification, which requires completing 15 hours of library science courses (IAC 5-1-8)

Preferred:

•  Some library work experience

KNOWLEDGE, SKILLS, AND ABILITIES
These requirements are representative of the qualities needed to perform each essential task satisfactorily.

Customer Service: Provide prompt, attentive, and friendly customer service; represent the organization well; maintain personal accountability and ownership for providing excellent customer service; seek and respond to feedback to improve services; show willingness to go out of your way to help customers and coworkers.

Teamwork: Cooperate and work well with co-workers and management; plan and complete job duties; help where needed; ask for help when needed; complete work in a timely manner.

Communication: Communicate ideas and thoughts clearly, accurately, and respectfully; listen to others and seek to understand other perspectives.

Technical: Comfortable in using computers, appropriate software, and job-related equipment.

Adaptability: Willing to take on new challenges and responsibilities and lead others; open to change and variety within the workplace; work hard to implement change in areas of responsibility; recommend changes to improve processes and customer service.

Image: Portray a positive image of the library; be a strong public ambassador and promote Library programs, materials and services.

We are an equal opportunity employer and committed to diversity. Reasonable accommodations may be made for individuals with disabilities upon request during the hiring process and employment.

We encourage interested individuals to apply even if not 100% of the requirements are met, as we review all applications using a holistic approach.

If you have any questions regarding the hiring process, application, job posting, etc., then please contact MPL Human Resources by emailing MPLHR@munpl.org or by calling (765) 747-8228.

Position open until filled.