Meet Indiana State Library’s Statewide Services Staff

Statewide Services encompasses three divisions in the Indiana State Library: the Library Development Office (LDO), the Professional Development Office (PDO) and Management Information Services (MIS). These divisions, along with the Legal Consultant and our Certification Program Director are responsible for supporting the development of libraries and library staff in Indiana.

image of Wendy KnappAssociate Director of Statewide Services – Wendy Knapp
Directs the Professional Development Office, the Library Development Office and Management Information Services. Directs the annual Indiana Poetry Out Loud competition.


Administrative Assistant – Angela Downs
Provides administration support to the Indiana State Librarian and the Associate Director of Statewide services. Supports the annual Indiana Poetry Out Loud competition.

Library Development Office (LDO) Staff

The Library Development Office supports the improvement and development of library services to all Indiana citizens. The Library Development Office includes specialists in the areas of library finance, management, planning, evaluation, and services to special populations. The LDO also administers library services like interlibrary loan and library delivery services.

317-232-3697 or 800-451-6028 (Indiana only)

Jennifer_90x130Library Development Office Supervisor – Jennifer Clifton
Oversees Library Development Office including digitization projects, SRCS, LSTA Grants, the Public Library Annual Report, INfoExpress, Indiana Share, and consultant and advisory services to public librarians and trustees.


Public Library Services Consultant – Hayley Trefun
Provides general consultation to library staff and trustees, and specific consultation on library finance, and coordinates the Indiana e-rate program.


Digital Initiatives Specialist – Jill Black
Coordinates and provides general consultation for the library digitization projects and assists with the processing of IN-SHARE requests.

Image of Terry BlackAdministrative Secretary – Terry Black
Provides secretarial support to library consultants. Maintains Positions Open list. Coordinates the Read To Me program.


Public Library Services & LSTA Consultant – Angela Fox
Directs the collection, retrieval, analysis and publication of data from all types of Indiana libraries; coordinates, oversees and consults with libraries regarding LSTA programs, applications, and grant writing. Provides consultant and advisory services to public librarians and trustees.

Resource Sharing Coordinator – Nicole Brock
317-232-3699 (For InfoExpress, please email:  For Indiana Share, please email:
Coordinates and oversees the statewide InfoExpress library courier service, SRCS, INSPIRE, and the Indiana Share program.

Digital Initiatives Librarian – Connie Rendfeld
Coordinates the Indiana Memory program and provides consultant and advisory services for the digitization projects of libraries.

The Professional Development Office (PDO)

The Professional Development Office (PDO) supports the advancement and development of library staff in all Indiana libraries for improved services to the citizens of Indiana. The Professional Development Office includes specialists in the areas of programming, children’s services, continuing education opportunities, and services available from the Indiana State Library.

317-232-3697 or 800-451-6028 (Indiana only),

PDO Supervisor – Kara Cleveland
Oversees the Professional Development Office.  Provides consulting and programming support to Indiana libraries on a variety of topics.  Acts as the Regional Coordinator for the Indianapolis Public Library.

Southeast Regional Coordinator – Courtney Brown
Acts as liaison for the Indiana State Library and libraries of all types in the following counties of Indiana: Bartholomew, Brown, Clark, Dearborn, Decatur, Delaware, Fayette, Floyd, Franklin, Hancock, Harrison, Henry, Jackson, Jefferson, Jennings, Johnson, Madison, Ohio, Randolph, Ripley, Rush, Scott, Shelby, Switzerland, Union, Washington, and Wayne.

image of Kim Brown-Harden

Northwest Regional Coordinator – Kimberly Brown-Harden
Acts as liaison for the Indiana State Library and libraries of all types in the following counties of Indiana: Benton, Boone, Carroll, Cass, Clinton, Fulton, Jasper, Lake, LaPorte, Marshall, Montgomery, Newton, Porter, Pulaski, St. Joseph, Starke, Tippecanoe, and White.


Northeast Regional Coordinator – Paula Newcom
Acts as liaison for the Indiana State Library and libraries of all types in the following counties of Indiana: Adams, Allen, Blackford, Dekalb, Elkhart, Grant, Hamilton, Howard, Huntington, Jay, Kosciusko, LaGrange, Marion, Miami, Noble, Steuben, Tipton, Wabash, Wells, and Whitley.

George Bergstrom-1-90x130

Southwest Regional Coordinator – George Bergstrom
Acts as liaison for the Indiana State Library and libraries of all types in the following counties of Indiana: Clay, Crawford, Daviess, Dubois, Fountain,  Gibson, Greene, Hendricks, Knox, Lawrence, Martin, Monroe, Morgan, Orange, Owen, Parke, Perry, Pike, Posey, Putnam, Spencer, Sullivan,       Vanderburgh, Vermillion, Vigo, Warren, and Warrick.

image of Beth YatesChildren’s Services Consultant – Beth Yates
Provides consulting and programming support in the area of children’s and young adult services.


Map of regions covered by each regional coordinator.
Library List By County of Public and Institutional Libraries Covered by Each Regional Coordinator

Legal Consultant / General Counsel – Sylvia Watson                                         317-232-3735

Provides general consultation services to Indiana libraries on legal topics.


Certification Program Director / Legal Consultant – Cheri Harris

Administers all aspects of the Public Librarian Certification Program and serves as a consultant to library staff and trustees on certification issues and other legal matters.

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