Hamilton East Public Library is currently accepting applications internally and externally for a part-time (average 21 hours per week) Public Services Assistant to work primarily at the Noblesville library. Successful candidates must be available to work a flexible schedule that regularly includes a combination of days, evenings, weekends, and shifts surrounding holidays. Employee may be asked to cover at the other building when there’s a need. Starting pay for this position is $14.56 per hour.

Must be able to work the following schedule (schedules are on 4-week repeating cycles):

Monday:
Cycle 1 & 3: 12:00 – 8:00 PM
Cycle 2 & 4: 4:00 – 8:00 PM
Tuesday:
All Cycles: 8:30 AM – 12:30 PM
Wednesday:
All Cycles: 9:00 AM – 1:00 PM
Saturday:
Cycle 2 & 4: 10:00 AM – 6:00 PM
Sunday:
Cycle 2 & 4: 12:00 PM – 6:00 PM

This position provides customer service assistance and supports the library experience with the use of library materials, facilities, and equipment. We are seeking applicants who have demonstrated experience providing excellent customer service.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions:

Work regular hours in the Noblesville and Fishers (if needed) libraries.
Welcome visitors and provide HEPL hospitality.
Assist customers in account registration and maintenance.
At the direction of the Assistant Manager, search standard reference materials, including online sources and the Internet, to answer patrons’ reference questions, and provide readers advisory services.
Monitor the library public computers, copiers, and associated resources and assist customers with questions and inquiries.
Collect fines & fees and prepare daily cash drawer and bank deposit as assigned.
Make & stock displays coordinated by the Librarians; support the library experience by tidying the library and readying it at opening and closing.
Assist in maintenance of designated collections as assigned.
Based on level of expertise, and under the direction of the Engagement team, support customer-centered programs, community events and outreach services.
Perform all other duties as assigned.

Education/Experience:

A high school diploma or equivalent is required.
Six months of related library or customer service experience is preferred.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee frequently is required to:

Stand, walk, sit
Use hands and fingers to handle books, paper, technology
Speak and listen to others
See and read
Reach with hands and arms
Stoop, kneel, crouch, or crawl
The employee must frequently lift and/or move up to 25 pounds.

Position open until filled.