Job Description 

The Adult Services Coordinator is responsible for coordinating system-wide circulation services, reference services and local family history.

Details 

LOCATION:  Mishawaka Library (location subject to change)

DEPARTMENT: Adult Services

HOURS:  Full Time

·         40 hours

·         At least one Saturday per month and occasional evenings to meet scheduling needs

WAGE:  $37.00/hour

Essential Job Duties 

·         Demonstrate positive leadership; serve on the MPHPL Administrative Team

·         Develop and coach direct reports; encourage a consistent high standard of customer service

·         Ensure appropriate staffing levels at Adult Services desks; allocate movement of staff to other locations to cover shifts as necessary

·         Respond swiftly and professionally to resolve patron conflict equitably and tactfully address those involved in inappropriate behavior

·         Support the continued development of the Local Family & History collection, including current and future digitization efforts

·         Maintain and communicate written departmental procedures

·         Maintain relevant statistics and compile reports as requested

·         Serve on the Collection Maintenance, Reading Challenge and Technology committees

·         Assist with staffing service desks as needed

·         Participate in professional development to stay abreast of current trends, emerging issues and best practices in public libraries

·         Perform other duties as assigned

 Requirements 

Qualifications

·         Master’s Degree in Library Science

·         Two years of supervisory experience

Work Skills

·         Good communication skills and ability to multitask

·         Proficient in customer service

·         Detail-oriented

·         Ability to instruct patrons and staff in library technology; ability to learn new technology quickly

Physical Requirements 

·         Ability to pull a loaded cart.

·         Ability to lift and carry 30 pounds

·         Ability to frequently stand, bend or stoop

·         Ability, stamina, and balance to perform basic movements frequently

Additional Details 

CLASSIFICATION:  8-Coordinator

CERTIFICATION: Indiana LC3

FLSA STATUS:  Exempt

DIRECT SUPERVISOR:  Director of Patron Services

How to Apply 

·         Download a MPHPL Employment Application

·         Submit application, cover letter and resume to hr@mphpl.org

 

Position open until filled.