Position Title: Public Services Assistant
Pay Rate: $14.56 per hour
Hours: Part-Time (approximately 20 hours per week)
Schedule: Includes a mix of days, evenings, weekends, and holiday shifts
Location: Noblesville & Fishers Libraries
Note: This is a year-round position (not seasonal)

Position Summary
Hamilton East Public Library is seeking a friendly, service-oriented individual to join our team as a Part-Time Public Services Assistant at our Noblesville and Fishers locations.

If you’re passionate about helping people and creating a welcoming library experience, we’d love to hear from you!

This role provides front-line customer service and supports the public’s use of library materials, equipment, and resources. The ideal candidate has a positive attitude, a flexible schedule, and a strong commitment to excellent service. This position is posted both internally and externally.

Key Responsibilities
Provide excellent customer service to library patrons at the service desk
Assist customers with library accounts, checkouts, and general inquiries
Guide patrons in using public computers, copiers, and online resources
Help locate materials and offer readers’ advisory services
Collect fines and fees; prepare the cash drawer and bank deposits as assigned
Create and maintain displays; keep library areas neat and inviting
Assist with collection maintenance and program support
Support outreach services and community events as assigned
Perform other related duties as needed

Qualifications
High school diploma or equivalent required
At least six (6) months of experience in a library or customer service setting preferred
Ability to work a flexible schedule, including evenings and weekends
Strong communication and interpersonal skills
Comfort with computers, technology, and handling routine cash transactions

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Stand, walk, sit
Use hands and fingers to handle books, paper, and technology
Speak and listen to others
See and read
Reach with hands and arms
Stoop, kneel, crouch, or crawl
Frequently lift and/or move up to 25 pounds

Why Join HEPL?
Hamilton East Public Library is committed to enriching our community through exploration, discovery, and growth. We foster an inclusive, supportive workplace where every team member plays a vital role in delivering outstanding service.

Applications will be reviewed on a rolling basis until the position is filled.

Hamilton East Public Library is an Equal Opportunity Employer.