GENERAL SUMMARY
The Associate Director of Public Services reports to the Library Director and is responsible for building and maintaining print, electronic and digital adult collections and for directing all the services the department provides to adults which include but are not limited to reference, research, programing, information literacy and computing. Also, be knowledgeable of system-wide policies and practices and to achieve consistent implementation across the library system. Participates in the development and recommendation of policies and procedures for Adult Public Service operations, as well as communicating them to assigned staff. The nature of the work performed requires that an employee in this class establishes and maintains effective working relationships with all department heads, other library employees, and the general public. The principal duties of this class are performed in a general office environment.

The Associate Director is measured by the highest standards and strict adherence to the policies set by the board of the East Chicago Public Library.

Essential Functions and Responsibilities: 

• Plan, direct, supervise, public services operations and activities and collection development of the following collections: reference, adult fiction, adult non-fiction, adult serials, databases and audio visual.
• Plans and implements adult classes, programs, workshops, events – including Adult Summer Reading and book discussion groups.
• Implements Circulation and Audiovisual standard operating procedures and system policies. Assures that Circulation operations are consistent with ECPL policies, procedures, philosophies and objectives.
• Promotes the library’s collections, services and events.
• Researches, writes and submits grant proposals.
• Develops and implements procedures for Public Service.
• Coordinates public service activities and programs to produce efficient, effective library public services.
• Conducts performance evaluations of assigned staff, writes formal evaluations, reviews with staff, clarifies performance expectations, and initiates appropriate corrective action as required, including coaching, development and discipline.
• Utilizes information technology as it applies to Public Service.
• Educates patrons in information literacy and in the use of library computers and library print, digital and electronic sources.
• Instructs patrons in the use of the OPAC, the library databases and other search sources.
• Provides staff training.
• Prepares statistical and other reports as requested by the Director and by the Indiana State Library.
• Provides reference and consulting help to other public libraries.
• Supervises the collection development of the following collections: reference, adult fiction, adult non-fiction, adult serials, and databases.
• Plans and implements adult classes, programs, workshops, events – including Adult Summer Reading and book discussion groups.
• Promotes the library’s collections, services and events.
• Researches, writes and submits grant proposals.
• Utilizes information technology as it applies to reference services.
• Educates patrons in information literacy and in the use of library computers and library print, digital and electronic sources.
• Instructs patrons in the use of the OPAC, the library databases and other search sources.
• Develops goals, plans and measurements for library public service operations.
• Prepares and submits regular and special required reports on public library operations.
• Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems.
• Responds to citizens’ questions and comments in a courteous and timely manner.
• Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities.
• Performs other directly related duties consistent with the role and function of the classification.

Knowlege, Skills, and Abilities:

• Thorough knowledge of the principles and practices of modern librarianship
• Comprehensive knowledge of public library services, procedures, policies and organization
• Demonstrated management and supervisory skills
• Knowledge of Integrated Library Systems (ILS)
• Desire and ability to serve the public with friendliness, tact, and diplomacy
• Excellent written and oral communication skills
• Skill in leadership, motivation, and coordination of the work of others
• Ability to delegate work effectively
• Ability to set priorities and meet deadlines
• Familiarity with ADA software and technology
• Comprehensive knowledge of library public service functions, procedures, policies and organization.
• Thorough knowledge of community and political wants, needs, processes and procedures that affect the public services offered by the library.
• Thorough knowledge of the materials collections in the library district.
• Thorough knowledge of automated on-line library systems utilized by the library district.
• Skill in public speaking and presentations.
• Skill in leadership, motivation, and coordination of the work of others.
• Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language.
• Ability to understand and follow oral and/or written policies, procedures and instructions.
• Ability to prepare and present accurate and reliable reports containing findings and recommendations.

Qualifications:

• Master of Library Science Degree from an ALA accredited university program
• Five years of management in a library setting
• Extensive knowledge of current trends and practices in reference services, reference sources and information literacy
• Extensive knowledge of cutting-edge library technology

License and Certification Requirements:

(Must meet requirements)

• Must meet the requirements to qualify for Indiana Library Certification 2 or 1; to qualify for recertification, must complete a minimum of 75 Library Educational Units every 5 years, as specified by the Indiana State Library.
• Possession of a valid Indiana driver’s license or evidence of equivalent mobility.

Careers – East Chicago Public Library (ecpl.org)

https://recruiting.paylocity.com/recruiting/jobs/Apply/2276239/East-Chicago-Public-Library/Associate-Director-of-Public-Service

Position open until filled.