POSITION: Circulation Supervisor

SUPERVISOR: Library Manager

CATEGORY: Supervisor I

DEPARTMENT: Circulation

SUPERVISES: Team of 7 to 8 total (mix of PT & FT)

LOCATION: Kennedy Library (1700 W McGalliard Rd, Muncie, IN 47304)

JOB TYPE: Full-time, exempt (40 hours/week)

SALARY: Starting at $40,976 annually

BENEFITS: Paid time off, medical/dental/vision insurance offered, life/long-term disability/accidental death coverage provided, Public Employees’ Retirement Fund (PERF) contributions, educational pay, professional development and skill-building opportunities, and more!

 

ABOUT MUNCIE PUBLIC LIBRARY (MPL)

Our mission is to provide accessible and innovative services responding to the reading, informational, educational, and enrichment needs of the community. Visit our website (Click Here) to learn more about us!

We are an equal opportunity employer and committed to diversity. Reasonable accommodations may be made for individuals with disabilities upon request during the hiring process and employment, including for essential functions. We encourage interested individuals to apply even if not 100% of the position requirements are met.

For any questions regarding the hiring process, application, job description, etc., please contact MPL Human Resources by emailing MPLHR@munpl.org or by calling (765) 747-8228.

 

POSITION PURPOSE

To effectively manage and supervise the Circulation department at a branch and work with other MPL Circulation Supervisors to provide identical circulation operation and guidance system-wide.

 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform these functions satisfactorily with or without reasonable accommodations.

• Hire, supervise, schedule, train, delegate, coach, and appraise staff
• Collaborate with other MPL Circulation Supervisors in developing system-wide circulation policies and procedures utilizing the ILS system
• Responsible for analyzing work flow and processes, producing and interpreting ILS reports, and participating in committees
• Responsible for all aspects of circulation and shelf management at designated branch library
• Responsible for accurate and efficient record keeping of circulation data (i.e. library customer records, ILS accounts and registration forms)

This job description contains information necessary to evaluate and distinguish it adequately from other jobs. The job duties may change at the discretion of management and an employee may be asked to perform duties that are not listed. This job description does not constitute a contract between an employee and MPL.

 

EDUCATION AND/OR EXPERIENCE

Required:

•  Bachelor’s degree from an accredited college or university
• Ability to obtain an LC4 or higher library certification (IAC 5-1-8)
• 3+ years of related library experience

Preferred:

• Supervisor experience

 

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements below are representative of the knowledge, skills, and/or abilities required to perform each essential task satisfactorily with or without reasonable accommodations.

Customer Service: Provide prompt, attentive, and friendly customer service; represent the organization well; maintain personal accountability and ownership for providing excellent customer service; seek and respond to feedback to improve services; show willingness to go out of your way to help customers and coworkers.

Teamwork: Cooperate and work well with co-workers and management; plan and complete job duties; help where needed; ask for help when needed; complete work in a timely manner.

Communication: Communicate ideas and thoughts clearly, accurately, and respectfully; listen to others and seek to understand other perspectives.

Technical: Comfortable in using computers, appropriate software, and job-related equipment.

Adaptability: Willing to take on new challenges and responsibilities and lead others; open to change and variety within the workplace; work hard to implement change in areas of responsibility; recommend changes to improve processes and customer service.

Image: Portray a positive image of the Library; be a strong public ambassador and promote Library programs, materials and services.

 

(Revised March 2025)