ISL’s Online Training – 2021

The Indiana State Library presents webinars and training sessions free each month for individuals who are employed by Indiana libraries, as well as Indiana library board members. Experience these sessions from the comfort of your own library.  No driving required! Registration information can be found on our Calendar and more sessions are added throughout the year.

Archived trainings are open access and can be found on our Archived Trainings page within 30 days of the training being broadcast. Everyone who registers for the webinars will be sent a link to the recording afterwards.

Out of state library workers are welcome to attend our live webinars, however, please note that Indiana residents will receive first priority. The Indiana State Library reserves the right to cancel the registration of an out of state attendee if the maximum number of registrants for a webinar is reached.

Are you interested in presenting a webinar for the Indiana State Library?  Please fill out the Webinar Proposal form to submit your idea.


Join us for 50 minute sessions addressing a variety of library topics.   Each session will be moderated by an Indiana State Library staff member and will feature a variety of library related content.  Click on the event for more information.  Find past trainings on our Archived Trainings page.


Indiana Archives and Records Administration logoHow IARA Can Help Your Library:  Indiana Archives and Records Administration – 1 LEU 

Date: 7/28/21  Time: 10:00 AM EST  Format: Zoom webinar

What’s Up Wednesday

This presentation will address how IARA’s resources can help and be utilized by your library.  IARA’s staff, Vicki Casteel and Amy Christiansen Janicki will discuss a variety of archives and record management topics.  Vicki will share how to direct your patrons to IARA’s most popular genealogy collections and locate records with the recently updated Digital Index.  Amy will discuss creating a records management program, understanding retention schedules, and how the County Commission of Public Records can help you.

Presenters:  Amy Christiansen Janicki, Records Management Liaison and Vicki Casteel, Director of Patron and Outreach Services / Indiana Archives and Records Administration

Amy Christiansen Janicki is the Records Management Liaison for the Indiana Archives and Records Administration. She has a bachelor’s degree in history from the University of North Florida and a master’s degree in history and an archival studies certificate from Auburn University. She worked professionally as an archivist in Alabama and northern Indiana before her transition into records management. Recently married and a new homeowner, Amy likes to do home improvement projects and explore Indianapolis with her husband. She enjoys public history and genealogical research, printmaking, swing dancing, college football, Chipotle, museum visits, tiki culture, her dog and cats.

Vicki Casteel is the Director of Patron and Outreach Services at the Indiana Archives and Records Administration. She has a bachelor’s degree from Indiana University-Indianapolis and a Masters in Archives and Records Administration from San Jose State University School of Information. She joined the State Archives as a Visual Collections and Reference Archivist in 1997. Her areas of specialty include Eugenics, social history, the Dillinger Gang, and Camp Morton Civil War Prison. She enjoys her family, genealogical and historical research, genetic genealogy, DIY home improvements, and gardening.


logo for Indiana's INSPIRE databasesWhat’s up Wednesday – Get INSPIRED:  Live Demo Q/A with Laura Jones – 1 TLEU

Date: 8/11/21 Time: 10:00 AM EST Format: Zoom Webinar

What’s Up Wednesday – Get INSPIRED

INSPIRE is Indiana’s Virtual Online Library.  INSPIRE is a collection of online academic databases and other information resources that can be accessed by Indiana residents.  This will be an informal question and answer session about all things INSPIRE.

If you have specific questions, please add them to this form and they will be answered during this session.

Presenter: Laura Jones, Northwest Regional Coordinator / Indiana State Library


Indiana Archives and Records Administration logoAn Empathetic Approach to Customer Service Training – 1 LEU 

Date: 8/25/21  Time: 10:00 AM EST  Format: Adobe Connect Webinar (Zoom link coming soon)

What’s Up Wednesday

This presentation addresses customer service training by growing and nurturing empathy and empowering staff to navigate the gray areas in our policies. Using storytelling and group interaction, we will look at special and challenging situations such as code of conduct violations and difficult patrons. Discover how understanding our own implicit biases and not assuming the worst of our patrons can help you offer consistent customer service to everyone we serve.

Presenter:  Molly LaBadie, Deputy Director / Delaware County District Library

Molly Meyers LaBadie has been in Libraries for almost 20 years. She was lucky to have four of those as a Library Trainer allowing her to train staff in customer service and spend time learning what really made a difference. Currently, as a Deputy Director, she finds that empathy for both staff and patrons is a powerful tool in offering exceptional customer service.


Justin ClarkUsing ISL Digital Collections through INSPIRE – 1 TLEU

Date: 10/13/21  Time: 10:00 AM EST  Format: Zoom Webinar

What’s Up Wednesday – Get INSPIRED!

Hoosier State Chronicles, Indiana’s statewide historical digital newspaper program, and Indiana Memory, a digital library containing materials from institutions across the state, are free resources from the Indiana State Library. This session will cover how researchers can use both collections through INSPIRE, including search techniques, item descriptions, and application with other source repositories.

Justin Clark is a public historian and serves as the Digital Initiatives Director at the Indiana Historical Bureau, a division of the Indiana State Library. He holds a B.S. in History/Political Science from Indiana University Kokomo and an M.A. in Public History from Indiana University-Purdue University Indianapolis. His graduate research focused on orator Robert Ingersoll and his contributions to Midwestern freethought. In his spare time, he loves books, music, movies, and traveling. You can contact him at JusClark@library.IN.gov or follow him on LinkedIn at https://www.linkedin.com/in/justinclarkph/

Presenter: Justin Clark, Indiana Historical Bureau


logo for Indiana's INSPIRE databasesWhat’s up Wednesday – Get INSPIRED:  Live Demo Q/A with Paula Newcom – 1 TLEU

Date: 11/10/21 Time: 10:00 AM EST Format: Zoom Webinar

What’s Up Wednesday – Get INSPIRED

INSPIRE is Indiana’s Virtual Online Library.  INSPIRE is a collection of online academic databases and other information resources that can be accessed by Indiana residents.  This will be an informal question and answer session about all things INSPIRE.

If you have specific questions, please add them to this form and they will be answered during this session.

Presenter: Paula Newcom, Northeast Regional Coordinator / Indiana State Library


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