Websites and apps often rely on “intuitive design” so that users can navigate them without getting confused. Low-skill tech users often lack the experience needed for good “tech intuition” which prevents them from independently navigating new websites or apps. This session will explore common design patterns and user interface characteristics that you can teach patrons so that they can quickly develop tech intuition and become more confident when using new apps and websites.

Date Recorded: 9/17/21

Format:  Archived YouTube Video

Presenters:  Marianne McKenzie and Alex Hampton, Indianapolis Public Library