Tag Archives: Staff Development

Beyond the Orientation Checklist – 1 LEU


image of two people with checklist and laptop
Few things are as important as setting clear expectations for employees, and providing them with the training they need to meet those expectations. Employees who understand what is expected and are confident in their skills are more likely to provide consistently great service to patrons. Untrained and undertrained employees are often less efficient and engaged; they can cost your organization time when routine errors require correction, and worse, they can cost your library customers. In this webinar, Carina Mulcrone, Circulation Services Manager from the Bettendorf Public Library (IA), will share her library’s switch to Standard Evaluation Guidelines and Daily Observation Reports.

Date Recorded: 1/30/19

Format: Archived YouTube Video

Presenters: Carina Mulcrone/ Bettendorf Public Library (Iowa)

Resources from webinar:


Technology Competencies & How to Exceed Them (Geared towards all levels of staff) – 1 TLEU


image of people giving high fives over computers
Explore available opportunities for continuing education, peruse useful sites for keeping up with technology, and develop a plan for taking charge of your own learning.  Topics covered will include planning for learning, time management, and state and national resources.  Ample time will be given for participants to search for relevant training and education opportunities that fit their individual needs.

Date Recorded: 11/19/18

Format: Archived YouTube Video

Presenters: Heather Rayl / Vigo County Public Library and Katherine Huddle / Carmel Clay Public Library

Resources from webinar:

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30 Ways to Make Your Small Library Extraordinary – 1 LEU


We don’t have large budgets. We don’t have large staffs. We might have to spend parts of our day shoveling the sidewalks or cleaning up a mess in the restroom. In spite of this, small and rural libraries have the power to be great. We can do simple, practical things that can instantly make a difference. From internal customer service tips to tech tools you can’t live without, linking these 30 things will help make your small library extraordinary.

Date Recorded: 12/19/18

Format: Archived YouTube Video

Presenters: Jamie Matczak / Wisconsin Valley Library Service

Biography: Jamie Matczak is the education consultant at Wisconsin Valley Library Service based in Wausau, Wisconsin. She has over 12 years of consulting experience for public libraries, with over 50 of them being small and rural. Jamie has taught Business Communication at Lakeland College, and courses on marketing, customer service and social media for the iSchool at UW-Madison. She earned her BA in Advertising from UW-Eau Claire, and an MS in Applied Leadership for Teaching and Learning from UW-Green Bay.

Resources from webinar:


Technology Competencies & How to Implement Them (Geared towards management) – 1 TLEU


image of people's hands over laptops
Test yourself!  Use the provided checklists to determine your technology proficiency.  Be your own trainer and discover opportunities where you can increase your skills.  Form a plan to personalize Technology Competencies Checklists for your own library and make the move to receive buy-in from staff.

Date Recorded: 12/6/18

Format: Archived YouTube Video

Presenters: Heather Rayl / Vigo County Public Library and Katherine Huddle / Carmel Clay Public Library

Resources from webinar:


Diversifying Your Book Club by Selection and Membership – 1 LEU


Are you tired of reading the same books for your book clubs? Are you hoping to reach new audiences? Join Tiffani Carter, the manager of the West Indianapolis Branch Library for some tips and best practices to consider when choosing your book club selections and recruiting new participants.

Date Recorded: 9/11/18

Format: Archived YouTube Video

Presenter: Tiffani Carter / West Indianapolis Branch Library


Leadership Skills Toolkit: Tips, Techniques, and Resources for Library Professionals-1LEU


image of the word leadershipWhat skills do you need to be a leader in your organization? Based on the highly successful webinar series, The Day in the Life of a Leader, and decades of experience in teaching, consulting and leading. Drs. Cheryl Stenstrom and Sue Alman will discuss the leadership traits most in demand for library and information professionals. Among other issues they will address the need to be an effective communicator, strategist, and risk-taker. Join us for a  lively interactive discussion.

Date Recorded: 9/25/18

Format: Archived YouTube Video

Presenters:  Dr. Cheryl Stenstrom and Dr. Sue Alman/San Jose State University

 


Lifelong Learning for All: Leveraging the Power of the Open Web – 1 LEU


image of two women at computer
This demonstration will provide an overview of a new FREE curation tool developed by Intellum, a technology company that provides learning and collaboration solutions to companies like Google, Facebook, and Pinterest. Built in conjunction with a team of librarians and professional content curators, this tool presents a powerful new approach for reference, patron training, and staff training. In this session, we will demonstrate unique features of the tool and share library-specific use cases. We believe that this platform can help librarians better facilitate lifelong learning for staff and customers and we invite you to join us in our mission to help people reach their highest potential.

Date Recorded: 9/26/18

Format: Archived YouTube Video

Presenter: Julia Huprich / Director of Curation Strategy at Intellum


Bite-Sized Staff Training: Transform Staff Development for Busy Employees – 1 LEU


image of apple with bite
Discover ways to maximize the impact of staff training to fit the ever-changing needs of the modern learner. Using instructional design principles, adult learning theories, and personal learning styles, participants will learn tips and tricks to engage staff members using microlearning techniques that are easy to integrate into a busy library schedule. At the end of the session, participants will have tools to customize and modernize their staff training program.

At the end of this session, participants will:
1: Be able to define what microlearning is and how it can benefit your library.
2: Develop ways to energize and refresh your training program using a short-burst learning style called “microlearning” that fits easily into the busy schedules of public libraries.

3: Be able to identify topics that can be adapted to the microlearning format for your library and gain resources to help incorporate microlearning into your existing training program.

Date Recorded: 8/29/18

Format: Archived YouTube Video

Presenters: Julia Huprich / Director of Curation Strategy at Intellum


Above and Beyond: Developing a Culture of Organizational Citizenship – 1 LEU


image of people going up a mountain
A healthy and effective workplace often stems from strong leadership. For supervisors, it’s important to develop a team of individuals who work well together, do what needs to be done, and help each other succeed. Join us for a dynamic session to learn what it means to develop a healthy organizational culture, with an introduction to the concept of organizational citizenship behavior and its relevance to public libraries. You’ll learn techniques to build and support a team that is willing and able to go above and beyond, and to help your library succeed.

Date Recorded: 5/10/18

Format: Archived YouTube Video

Presenter: Rachel Rubin / Capital University Library (Columbus, Ohio)