Tag Archives: Staff Development

Effective Staff Development on Any Budget – 1 LEU

Tiffany HayesEffective staff development doesn’t have to involve expensive conferences, big-name presenters, or elaborate training software. Instead, libraries can support staff learning by providing regular opportunities for staff to explore new skills in a brain-friendly environment. In this session, participants will learn about key elements of effective learning design, how to make learning a priority, and how to identify which library problems require a training solution.

Date Recorded: 4/27/22

Format: Archived YouTube Video

Presenter:  Tiffany Hayes, Library Development Director / South Carolina State Library

 

What Can EveryLibrary Do for You? – 1 LEU

Are you stressed about the attacks on librarians and library values happening across the country? Would you like to be better prepared and more confident in fighting back against challenges, AND proactively positioning your library for future success? Then this webinar is for you. Tune it to learn more about Pro bono services and support offered by EveryLibrary to libraries, boards, coalition partners, and local citizens who are advocating for libraries. How EveryLibrary is offering “rapid response” support in crisis situations, while also building sustainable local and national political power by identifying library supporters across the country. How to innoculate yourselves, your boards, and your policies against challenges and anti-access legislation at local and state levels. How to build effective messaging and strategies for defending the library from challenges, and engaging the community about the value of the libraries.

Date Recorded: 5/12/22

Format: Archived YouTube Video

Presenter: Peter Bromberg, Associate Director, EveryLibrary

Resources:  Google Slides

Slides: PDF

Playbook (supplemental handout)

 

What’s Up Wednesday – Get INSPIRED: Access Indiana and a Review of INSPIRE Resources and Search Strategies – 1 TLEU

INSPIRE logo lifelong learning library for HoosiersPaula Newcom demonstrates how to sign up for an Access Indiana account and merge your EBSCO account and Access Indiana account into one combined account. Kara Cleveland shows the various access points one can use to start an EBSCO search along with different search strategies.

Date Recorded: 4/13/22

Format: Archived YouTube Video

Presenter: Paula Newcom, Northeast Regional Coordinator, and Kara Cleveland, Professional Development Office Supervisor, Indiana State Library

Resource:  Access Indiana INSPIRE 4-13-2022

 

Come As You Are: Getting Started with EDI Committees in Your Library – 1 LEU

artistic collage of diverse human headsEquity, Diversity, and Inclusion (EDI) Committees are a great first step towards strategically ensuring that those facing barriers to library services in our communities are given access and opportunities.  During this webinar, three different libraries will share their experiences with starting, maintaining, and moving forward with EDI committees.  They’ll share what inspired them to begin, how they formed the committee, where they are now, and how they hope to keep growing in the future.

Date Recorded: 3/15/22

Format: Archived YouTube Video

Presenters: Shelby Couch and Robyn Bowers, Hussey-Mayfield Public Library / Angie Garrett, Amy Russell, and Ashley Meyers, Kokomo-Howard County Public Library / Whitney Woody and Keeley Waters, Johnson County Public Library

Resources:

 

EBSCO Usage Statistics and Reports – 1 TLEU

Learn the essentials of EBSCO usage statistics and reports in this 45 minute session. We will review key standard usage reports, COUNTER R5 reports, how to gain insights from analytical reports and review support resources on Connect.

Date Recorded: 2/9/22

Format: Archived YouTube Video

Presenter:  Lisa Jones, EBSCO Trainer

Resources:  How to Run a Profile Usage Report 

How to Run a Top Search Terms Report

 

(INSPIRE) Online Administrative Overviews: EBSCOadmin – 1 TLEU

EBSCOadmin is the administrative tool to manage customizations for searching EBSCOhost, Discovery and other searching interfaces; authentication methods; downloading title lists; gathering statistics and managing holdings for most of your EBSCO resources. Attendees of this session will have the opportunity to learn about the main components of EBSCOadmin, including general navigation, profile maintenance, customization options that enhance the search experience, authentication choices, searchbox/URL structure and Mobile app settings.

Date Recorded: 01/12/2022

Format: Archived YouTube Video

Presenter: Lisa Jones, Senior Training Manager/EBSCO

 

An Empathetic Approach to Customer Service Training – 1 LEU

Molly Meyers LaBadieThis presentation addresses customer service training by growing and nurturing empathy and empowering staff to navigate the gray areas in our policies. Using storytelling and group interaction, we will look at special and challenging situations such as code of conduct violations and difficult patrons. Discover how understanding our own implicit biases and not assuming the worst of our patrons can help you offer consistent customer service to everyone we serve.

Date Recorded: 8/25/21

Format: Archived YouTube Video

Presenter: Molly LaBadie, Deputy Director / Delaware County District Library

Molly Meyers LaBadie has been in Libraries for almost 20 years. She was lucky to have four of those as a Library Trainer allowing her to train staff in customer service and spend time learning what really made a difference. Currently, as a Deputy Director, she finds that empathy for both staff and patrons is a powerful tool in offering exceptional customer service.

Resources:

 

Is This Sexual Harassment? The Library Edition (1 LEU)

Sexual harassment is prohibited under state and federal law. You are entitled to a workplace free of sexual harassment, but not all unpleasant encounters constitute harassment. We will discuss the difference between annoying behavior and actionable behavior. We will identify key elements of a sound sexual harassment policy and offer tips on how to handle uncomfortable situations that do not constitute sexual harassment. In this webinar you will learn to identify: Who can be a target of sexual harassment and who can be a harasser? What is the difference between risky behavior and sexual harassment? What should you do if you are the target of sexual harassment? What can you do if you are a witness or bystander? What are your duties as a manager or supervisor?

Date Recorded: 6/24/2021

Format:  Archived YouTube Video

Presenter:  Cheri Harris/ Indiana State Library

Resources:  Handout on Harassment Resources Sexual Harassment 2021,  Sexual Harassment 2021

 

 

ISL Certification Portal: Introduction and Walk-Through (1 TLEU)

In July 2021, the Indiana State Library (ISL) launched a new librarian certification portal: Certification for Indiana Librarians. Many librarians have accessed the portal, updated their information, and successfully renewed their 5-year certificates online. This informal meeting is designed to demonstrate how the portal works, share some tips for successfully navigating within the portal, illustrate activities that can be done from the portal, and address individual’s questions and concerns. We will demonstrate how to use the public look-up function, how to find and print out your own certificate, and how the name change process works.

Date Recorded: 9/30/21

Format:  Archived YouTube Video

Presenter:  Cheri Harris and Kara Cleveland/ Indiana State Library

Resources:  Guide to Using Cert Portal