Finding and Serving Hidden Patrons – 1 LEU

wooden game piecesHow do you serve people in your community who are unable get in to your library?  How do you find those people? What kind of programs or services could be offered to them? These questions plague libraries everywhere. Learn how we identified our target patron groups, partnered with community agencies to identify patrons, young and not so young, who would benefit from outreach programming, and how we used materials and staff on hand to add outreach to our service repertoire.

Angie Bates is currently the Assistant Director of Perry Memorial Library in Henderson, North Carolina, but she’s not always been a librarian.  She taught in elementary schools all across the United States from 1986–2009.  In 2010, she graduated from North Carolina Central University with my MLS and began her new career as a youth librarian.  She has been blessed to experience many sides of public librarianship; youth and adult services, cataloging, and now administration.  Her next adventure is to go beyond her library’s walls through outreach services.

Date Recorded: 2/26/20

Format: Archived YouTube Video

Presenter:  Angie Bates / Perry Memorial Library, Assistant Director  (Henderson, North Carolina)