Tag Archives: Administration

Community Engagement: Beyond the Buzz – 1 LEU

image of linked handsAfter meeting as part of the first cohort in the American Library Association’s Libraries Transforming Communities initiative, three librarians from three different sized library systems will share their experience getting out of the library and engaging with their communities.  By the end of the session, attendees will understand why libraries should adopt this type of work, learn strategies for how to do it, and leave with techniques to make community engagement part of their regular library routine.

Date Recorded: 5/30/19

Format: Archived YouTube Video

Presenters:   Jean Canosa Albano, Assistant Director for Public Services at the Springfield City Library / Erica Freudenberger, Outreach & Engagement Consultant at the Southern Adirondack Library System / Aileen Luppert, Managing Librarian at the Spokane County Library District


Libraries and the 2020 Census – 1 LEU

Civic engagement matters! As librarians, our role in the 2020 Census is amplified this time around. In March of 2020, U.S. residents will not only receive traditional paper forms from the Census Bureau, but they will also have the option of online response. Patrons can fill out the census using their home computers, their smartphones, or by stopping by the local library and using a public computer. How can we properly prepare our library communities for this new option? Librarians can learn and review the basic facts about the census; we can provide informed outreach to our library communities; and we can know where to go for assistance outside of our libraries. Tune in to this webinar to find out more!

Date Recorded: 07/01/19

Format: Archived YouTube Video

Presenter:  Katie Springer, Coordinator and Librarian, Indiana State Data Center Network, Indiana State Library


More Than #MotivationMonday: Motivating Your Team Any Day of the Week – 1 LEU

image of lightbulb on table

Employees motivated to deliver top notch service are key to a library’s success. But many in library organizations don’t know how to effectively encourage employee motivation. As a critical management and leadership skill, it’s important to know what motivation is and isn’t, what works and what doesn’t. In this session, we’ll explore factors that influence motivation at work and review strategies for supervisors to keep their teams motivated and productive. No matter the size of your library or your role, you will be discover your own motivation and inspire motivation in others.

Date Recorded: 5/16/19

Format: Archived YouTube Video

Presenter:  Rachel Rubin / Director of Library and Information Services at Capital University (Columbus, Ohio)

Resources from webinar:


Organize Your Work Life, and Set Yourself Free – 1 LEU


image of tablet with word organize
Is your desk a disaster?  Your office a dumping ground?  You know you need to get organized, but don’t have time, or even know how to get started.  If you are tired working from piles, it’s time to free yourself!  Lynn Hobbs, Director of the Pendleton Community Public Library, will share tips to inspire you to tackle your mess and get it organized, once and for all.

Date Recorded: 3/14/19

Format: Archived YouTube Video

Presenter: Lynn Hobbs, Director  / Pendleton Community Public Library

Resources from webinar:


Beyond the Orientation Checklist – 1 LEU


image of two people with checklist and laptop
Few things are as important as setting clear expectations for employees, and providing them with the training they need to meet those expectations. Employees who understand what is expected and are confident in their skills are more likely to provide consistently great service to patrons. Untrained and undertrained employees are often less efficient and engaged; they can cost your organization time when routine errors require correction, and worse, they can cost your library customers. In this webinar, Carina Mulcrone, Circulation Services Manager from the Bettendorf Public Library (IA), will share her library’s switch to Standard Evaluation Guidelines and Daily Observation Reports.

Date Recorded: 1/30/19

Format: Archived YouTube Video

Presenters: Carina Mulcrone/ Bettendorf Public Library (Iowa)

Resources from webinar:


30 Ways to Make Your Small Library Extraordinary – 1 LEU


We don’t have large budgets. We don’t have large staffs. We might have to spend parts of our day shoveling the sidewalks or cleaning up a mess in the restroom. In spite of this, small and rural libraries have the power to be great. We can do simple, practical things that can instantly make a difference. From internal customer service tips to tech tools you can’t live without, linking these 30 things will help make your small library extraordinary.

Date Recorded: 12/19/18

Format: Archived YouTube Video

Presenters: Jamie Matczak / Wisconsin Valley Library Service

Biography: Jamie Matczak is the education consultant at Wisconsin Valley Library Service based in Wausau, Wisconsin. She has over 12 years of consulting experience for public libraries, with over 50 of them being small and rural. Jamie has taught Business Communication at Lakeland College, and courses on marketing, customer service and social media for the iSchool at UW-Madison. She earned her BA in Advertising from UW-Eau Claire, and an MS in Applied Leadership for Teaching and Learning from UW-Green Bay.

Resources from webinar:


Technology Competencies & How to Implement Them (Geared towards management) – 1 TLEU


image of people's hands over laptops
Test yourself!  Use the provided checklists to determine your technology proficiency.  Be your own trainer and discover opportunities where you can increase your skills.  Form a plan to personalize Technology Competencies Checklists for your own library and make the move to receive buy-in from staff.

Date Recorded: 12/6/18

Format: Archived YouTube Video

Presenters: Heather Rayl / Vigo County Public Library and Katherine Huddle / Carmel Clay Public Library

Resources from webinar:


Guns in Libraries – 1 LEU


image of bullets in gunGun violence has been all over the news this year and you’ve told us this topic has been on your mind. What can libraries can do to promote the safety of both staff and the public? ISL staff will cover Indiana gun laws and how they impact libraries. We will provide appropriate language for library policies regarding patron behavior and clarify what libraries can and can’t regulate. Library Director Mary K. Emmrich will discuss the process Newton County Public Library went through last year to develop an active shooter policy and share the outcome.

Date Recorded: 6/29/18

Format: Archived YouTube Video

Presenters: Mary K. Emmerich/ Newton County Public Library; Cheri Harris/Indiana State Library


Resources:
Guns in Library Webinar Resources