Category Archives: Populations

Libraries and the 2020 Census – 1 LEU

Civic engagement matters! As librarians, our role in the 2020 Census is amplified this time around. In March of 2020, U.S. residents will not only receive traditional paper forms from the Census Bureau, but they will also have the option of online response. Patrons can fill out the census using their home computers, their smartphones, or by stopping by the local library and using a public computer. How can we properly prepare our library communities for this new option? Librarians can learn and review the basic facts about the census; we can provide informed outreach to our library communities; and we can know where to go for assistance outside of our libraries. Tune in to this webinar to find out more!

Date Recorded: 07/01/19

Format: Archived YouTube Video

Presenter:  Katie Springer, Coordinator and Librarian, Indiana State Data Center Network, Indiana State Library


Teaching iPad and iPhone to Seniors – 1 TLEU

Seniors are highly motivated to learn to use devices, but have few opportunities to attend classes that address their needs to use.   Most are unaware of how these devices can connect them to the free library services of Hoopla, Freegal, Libby (Overdrive) and their local online catalogs.

This presentation will include an outline of what can be taught in five 90-minute classes.  Highlighted will be the 20 apps every senior needs to know and practical advice on such topics as:  Offering classes outside of the library, fee-based classes and limiting class sizes.

Date Recorded: 5/6/19

Format: Archived YouTube Video

Presenter: Barbara Friedman, Director of the Erving Public Library (Erving, Massachusetts)

Resource from webinar:


AnyAbility: Serving Adults with Disabilities – 1 LEU


Learn about one library’s experience creating programs that have grown into engaging experiences where adults with disabilities connect with their community, interact with peers, and utilize library resources.  As a result of the AnyAbility program, library staff are more comfortable using people-first language, have rewarding interactions with customers with disabilities, and have positively changed the dynamic of the library.
Outcomes:
1. Recognize the importance of people-first language.
2. Design programs for adults with disabilities.
3. Develop enriching and accepting spaces where adults with disabilities can flourish.

Date Recorded: 4/16/19

Format: Archived YouTube Video

Presenters: Hannah Martinez,  Maria Mayo, Marsha Marcilla  / Anythink Libraries (Adams County, Colorado)

Resources from webinar:


Getting to Know You: Connect with Patrons Experiencing Homelessness – 1 LEU


Learn how to connect with some of your most marginalized patrons. Patrons experiencing homelessness may be some of the most overlooked library users. Misconceptions and fear on the part of both patrons and staff may interfere in connecting with these patrons. Monroe County has faced a number of issues concerning homelessness and the opioid epidemic. Discover how Monroe County Public Library connected with this population using the Harwood Method.

Date Recorded: 5/16/17

Format: Archived YouTube Video

Presenter: Elizabeth Grey / Monroe County Public Library


KEPRO – Free Medicare Services & Resources for Seniors – 1 LEU


Join Andrea Plaskett, Outreach Specialist for KEPRO, as she describes the different Medicare services they offer for seniors in your communities. Services include patient advocacy and patient navigation.

Date Recorded: 9/12/18

Format: Archived YouTube Video

Presenter: Andrea Plaskett, Outreach Specialist, KEPRO Services


Serving Patrons with Disabilities: Talking Books and Beyond – 1 LEU


image of digital talking book player device and talking book cartridge and mailing container
This webinar will focus on free resources available from the Indiana State Library and how you can use them to better serve your patrons with visual or physical disabilities. We will also cover basic assistive technology you can utilize at your library in order to provide a more inclusive library experience.

Date Recorded: 10/19/17

Resource List:

Two of the above links might be for members only  (marked with an *).   There are instructions on how to get further information on these topics – either an ALA Website Feedback Form or a link to the ALA Librarians.

Format: Archived YouTube Video

Presenter: Maggie Ansty / Indiana State Library


From the Bottom Up: We Overlooked the Misdemeanor (And so Can You!) – 1 LEU


image of Nappanee Public Library volunteer logo tree with hands
Learn how the Nappanee Public Library is meeting a need in their community by providing a quality, non-judgmental Community service Volunteer Program.  With firm guidelines and expectations in place, a mutually beneficial relationship begins.  With data and support, NPL can prove its value to your library and community.

Date Recorded: 9/29/17

Resources from Nappanee Public Library:

Format: Archived YouTube Video

Presenters: Lissa Krull and Lana McCoy / Nappanee Public Library


Have You Heard? There’s a Social Worker at the Library? – 1 LEU


image of one person helping another up a hill
A partnership between the San Francisco Public Library and the local Department of Public Health resulted in the placement of a social worker at the Main Library to link users to housing and social services. Eventually a job-training component was added, providing opportunities to develop marketable skills for people who had been homeless. Meet and hear the story of a library outreach worker who shares his/her own story to inspire others who are still struggling with homelessness.

Date Recorded: 10/5/17

Format: Archived YouTube Video

Presenter: Leah Esguerra, Jennifer Key  & Joe Bank / San Francisco Public Library


Global City, Global Library – 1 LEU

image of the Global City, Global Library logoThe role of libraries has shifted and in many communities serving increasingly diverse immigrant and refugee populations has become a priority. Learn about best practices from Cologne, Germany in serving new populations and how IndyPL is leveraging new resources and making intentional efforts to stay relevant in an increasingly global society.

Date Recorded: 4/26/2017

Additional resource mentioned during the webinar:

Format: Archived YouTube Video

Presenters:  Jessica Moore / Immigrant  Program Specialist at the Indianapolis Public Library and Mary Agnes Hylton / Manager of the Eagle Branch of the Indianapolis Public Library