Tag Archives: Populations

Port in the Storm: How you can support LGBTQ youth – 1 LEU

rainbow and raindropsOur LGBTQIA+ youth are increasingly under attack and subjected to constant bullying. Participants will learn how to easily identify themselves as an ally: a port in the storm. Participants will also receive resources and advice on how to navigate the troubled waters with these formative young people. Questions were submitted in advance for this webinar and the presenter guided participants through best practices for a variety of scenarios.

Presenter: Jayne Walters (she/her) is a Board Member and the Director of Education for Indy Pride, co-founder of the LGBTQ+ Services Committee for IndyPL, and the first openly transgender manager in the history of Indianapolis Public Library. Having worked in libraries for over 14 years, her writing has been featured in Children & Libraries, Library Journal, and is a contributing author in the book Trans and Gender Diverse Voices in Libraries. She has spoken on LGBTQ+ issues for libraries, companies, and on the news, (2022). Her passions include LGBTQIA+ representation in juvenile literature; making sure libraries are accessible and equitable for the community and making them a safe and welcoming environment for both patrons and staff.

Date Recorded: 5/18/2023

Format: Archived YouTube Video

Presenter:  Jayne Walters

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Beyond Books: Serving the Whole Patron – 1 LEU

image of multicolored tactile toysThe staff of the North Manchester Public Library strive to meet the needs of their community in a variety of innovative ways. Unique programs and resources strengthen community relationships, center the library as an integral part of community life, and undergird literacy. In this webinar, Sarah Morbitzer, Children’s Department head, will share the ways NMPL is working to promote food security, physical activity, sensory integration, accessibility, and curiosity in learning.

Presenter Sarah Morbitzer began her career in the library world as a 10 year old volunteer. As a high school student she was hired as a clerk and promoted to Children’s programmer in her late teens. She later served as a Children’s Department Assistant and is now the Children’s Department Head at the North Manchester Public Library. Big ideas get her excited and one of her greatest joys is implementing new ideas at the library to blow patrons’ minds and get them excited about coming to their library!

Date Recorded: 5/10/2023

Format: Archived YouTube Video

Presenter:  Sarah Morbitzer / North Manchester Public Library

Resource: Beyond Books Serving the Whole Patron resources

 

Creating Engaging Experiences Through Gameplay – 1 LEU

image of Elan LeeLibraries aren’t just hubs for learning and knowledge sharing, but places where imagination, curiosity and play should be front and center. Join Elan Lee, CEO and Co-Creator of award-winning gaming and entertainment company Exploding Kittens, as he explores how libraries can integrate gameplay in unique ways and demonstrates how to use regular objects to turn the ordinary into extraordinary.

Date Recorded: 4/3/2023

Format: Archived YouTube Video

Presenters:  Elan Lee / CEO & Co-Creator, Exploding Kittens

 

Facilitating Community Inquiry: Using Questions to Support Change – 1 LEU

the word change in orange with circular arrowsCommunity inquiry is inquiry, questioning, and exploring of, for, and by communities. A library can facilitate inquiry sessions both internally with staff and/or externally with their stakeholders and users. Libraries can use community inquiry tools and techniques to reframe and take a fresh look at complex questions and challenges which stall and even halt innovation and positive change. Community inquiry creates the chance to create lasting impact for and with communities. This session will overview community inquiry techniques, discuss possible hurdles, and walk you through one librarian’s experience utilizing community inquiry to support curiosity.

Date Recorded: 2/22/2023

Format: Archived YouTube Video

Presenter:  Katie Reineke, Experience Manager / Evansville Vanderburgh Public Library

Presentation slides:

Book Recommendations:

  • Ryan J. E. (2017). Wait what? : and life’s other essential questions (First). HarperOne an imprint of Harper Collins Publishers.
  • Berger W. (2014). A more beautiful question : the power of inquiry to spark breakthrough ideas (First U.S.). Bloomsbury.
  • Rothstein D. & Santana L. (2011). Make just one change : teach students to ask their own questions. Harvard Education Press.

Helpful links:

 

Because We Matter – 1 LEU

telehealth doctor and patient on computer screenThe Bureau of Labor Statistics projects that the employment of social workers will grow 12% from 2020 to 2030 to meet an increase in demand. Further, with the growth of telehealth and telemedicine visits continuing beyond the COVID-19 pandemic, individuals are finding more ways to reach their healthcare providers. However, in rural areas, finding local providers and reliable Internet access can create a barrier to access. As public libraries have long been viewed as the central hub for information, gatherings, and broadband service, their pivot to serve as a place for patrons to meet virtually with social workers comes at an opportune time. This presentation will show how three public libraries developed a pilot program – titled “Because You Matter” – with the Indiana University School of Social Work to coordinate weekly telehealth visits with social work students and library patrons. They’ll share successes, failures, and what they learned to improve the program in the future. 

Date Recorded: 10/26/22

Format: Archived YouTube Video

Presenters:  Stephanie Rawlins / Director, Pike County Public Library & Jordan Orwig / Director, Sullivan County Public Library & Nathan Watson / Director, Bedford Public Library

 

 

I See a Library! Making Libraries More Accessible to the Visually Impaired – 1 LEU

Kate KosiorIt’s a daunting tasks for librarians to consider how best to welcome visually impaired patrons into their libraries.  However, with a better understanding of what vision loss is, you can make quick, easy, and inexpensive changes to your library that will open the doors more fully to those with vision loss.  Learn more about vision loss and how to quickly and easily change your flyers and presentations, physical space, technology, and signage to be more accessible.

Date Recorded: 6/8/22

Format: Archived YouTube Video

Presenter:  Kate Kosior, Braille and Talking Book Library Manager / South Dakota State Library

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Come As You Are: Getting Started with EDI Committees in Your Library – 1 LEU

artistic collage of diverse human headsEquity, Diversity, and Inclusion (EDI) Committees are a great first step towards strategically ensuring that those facing barriers to library services in our communities are given access and opportunities.  During this webinar, three different libraries will share their experiences with starting, maintaining, and moving forward with EDI committees.  They’ll share what inspired them to begin, how they formed the committee, where they are now, and how they hope to keep growing in the future.

Date Recorded: 3/15/22

Format: Archived YouTube Video

Presenters: Shelby Couch and Robyn Bowers, Hussey-Mayfield Public Library / Angie Garrett, Amy Russell, and Ashley Meyers, Kokomo-Howard County Public Library / Whitney Woody and Keeley Waters, Johnson County Public Library

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An Empathetic Approach to Customer Service Training – 1 LEU

Molly Meyers LaBadieThis presentation addresses customer service training by growing and nurturing empathy and empowering staff to navigate the gray areas in our policies. Using storytelling and group interaction, we will look at special and challenging situations such as code of conduct violations and difficult patrons. Discover how understanding our own implicit biases and not assuming the worst of our patrons can help you offer consistent customer service to everyone we serve.

Date Recorded: 8/25/21

Format: Archived YouTube Video

Presenter: Molly LaBadie, Deputy Director / Delaware County District Library

Molly Meyers LaBadie has been in Libraries for almost 20 years. She was lucky to have four of those as a Library Trainer allowing her to train staff in customer service and spend time learning what really made a difference. Currently, as a Deputy Director, she finds that empathy for both staff and patrons is a powerful tool in offering exceptional customer service.

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Where Do We Go From Here – 1 LEU

Are you worried about getting children and teens back into the library post-COVID? You aren’t alone! A community-based approach will help you expand your reach to patrons new and old, so in this webinar we’ll talk about Community Asset Mapping, a strategy that will help you discover and develop new partnerships.

Date Recorded: 10/19/21

Format: Archived YouTube Video

Presenters: Beth Yates, Children’s Consultant / Indiana State Library and Christy Franzman, Teen Coordinator / Hamilton East Public Library

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Developing Welcoming Spaces for LGBTQ+ – 1 LEU

Creating welcoming spaces for members of the LGBTQ+ community is easier than you might think. In this session you’ll learn some of the small and big things you can do to help create those spaces for not just patrons, but also your coworkers and employees.

Date Recorded: 9/17/21

Format:  Archived YouTube Video

Presenter: Jayne Walters, Indianapolis Public Library