Employees motivated to deliver top notch service are key to a library’s success. But many in library organizations don’t know how to effectively encourage employee motivation. As a critical management and leadership skill, it’s important to know what motivation is and isn’t, what works and what doesn’t. In this session, we’ll explore factors that influence motivation at work and review strategies for supervisors to keep their teams motivated and productive. No matter the size of your library or your role, you will be discover your own motivation and inspire motivation in others.
Date Recorded: 5/16/19
Format: Archived YouTube Video
Presenter: Rachel Rubin / Director of Library and Information Services at Capital University (Columbus, Ohio)
Resources from webinar:
Is your desk a disaster? Your office a dumping ground? You know you need to get organized, but don’t have time, or even know how to get started. If you are tired working from piles, it’s time to free yourself! Lynn Hobbs, Director of the Pendleton Community Public Library, will share tips to inspire you to tackle your mess and get it organized, once and for all.
Few things are as important as setting clear expectations for employees, and providing them with the training they need to meet those expectations. Employees who understand what is expected and are confident in their skills are more likely to provide consistently great service to patrons. Untrained and undertrained employees are often less efficient and engaged; they can cost your organization time when routine errors require correction, and worse, they can cost your library customers. In this webinar, Carina Mulcrone, Circulation Services Manager from the Bettendorf Public Library (IA), will share her library’s switch to Standard Evaluation Guidelines and Daily Observation Reports.
Michelle Merritt, Trainer, Allen County Public Library, presents insights for managers and supervisors on how to create a coaching culture in your library.
This webinar will show you the state and Federal resources used by the Northwest Indiana Center for Data & Analysis to provide accurate and timely data for our CAN projects. Resources to be previewed will include but are not limited to: American Community Survey, American Factfinder, STATS Indiana, Hoosiers by the Numbers, and Stats America.
Your library has a mission to effectively serve the community, This cannot be achieved without a strategic plan that outlines your goals, priorities, resources, strengths and weaknesses. How can this be accomplished without the funding to hire an outside facilitator or consultant? This presentation will give you guidance on how research and write a strategic plan in-house. You will learn the major components of a strategic plan, how to conduct community research that will be incorporated into the planning process, and how to organize and delegate tasks.
A healthy and effective workplace often stems from strong leadership. For supervisors, it’s important to develop a team of individuals who work well together, do what needs to be done, and help each other succeed. Join us for a dynamic session to learn what it means to develop a healthy organizational culture, with an introduction to the concept of organizational citizenship behavior and its relevance to public libraries. You’ll learn techniques to build and support a team that is willing and able to go above and beyond, and to help your library succeed.
All libraries face catalysts for change, and rather than being afraid of change, with effective consideration of the personal aspects felt by staff or patrons, libraries can change many things at the same time. Butler University Libraries had already made progressive changes in public services areas, but Technical Services workflows and organization remained unchanged and bound to legacy practices from decades past. For us, the best catalyst for change was a system migration to a cloud-based library management system. This system migration was tied to organizational restructuring, building rearrangement, and a new strategic plan, each of which intertwined with the details of the migration project and was underpinned by thoughtful analysis of how to help employees through change. Research on technical services departments is discussed in light of how roles change through the streamlined workflows available in a new ILS, and how those changes can have a domino effect, creating space or opportunity to shift responsibilities or spaces in ways long awaited or newly identified. Join us to learn how changes can help refocus a library’s efforts to fulfill what can be an evolving mission, while retaining core strengths and values. This webinar, while delivered by an academic librarian, will also be useful to public libraries wanting to work through big changes.
Library board, director and staff need to be attentive to the library policies that support the library and the staff and are fair to everyone. This is an introduction for small and medium sized libraries on assessing the needs of a policy, drafting, reviewing and revising. It is important that policies conform to current law and are reasonable. Library policies are informed by the library profession’s ethics and confidentiality practices.