Tag Archives: Management

Carefully Crafted Codes of Conduct – 1 LEU

Many disruptive patron behaviors can be managed using appropriate and equally applied policies and procedures. In this webinar Cheri Harris, Legal Consultant for the Indiana State Library, will review relevant court cases and describe the legal standards that impact your choice of wording. She will discuss best practices and provide sample language.  She will respond to recent questions about suspending or banning rule-breaking patrons and provide some guidance for making and carrying out those decisions.

Date Recorded: 03/28/19

Format: Archived YouTube Video

Presenter:  Cheri Harris, Certification Program Director/Legal Consultant, Indiana State Library

Resources from webinar:

 


Community Engagement: Beyond the Buzz – 1 LEU

image of linked handsAfter meeting as part of the first cohort in the American Library Association’s Libraries Transforming Communities initiative, three librarians from three different sized library systems will share their experience getting out of the library and engaging with their communities.  By the end of the session, attendees will understand why libraries should adopt this type of work, learn strategies for how to do it, and leave with techniques to make community engagement part of their regular library routine.

Date Recorded: 5/30/19

Format: Archived YouTube Video

Presenters:   Jean Canosa Albano, Assistant Director for Public Services at the Springfield City Library / Erica Freudenberger, Outreach & Engagement Consultant at the Southern Adirondack Library System / Aileen Luppert, Managing Librarian at the Spokane County Library District


More Than #MotivationMonday: Motivating Your Team Any Day of the Week – 1 LEU

image of lightbulb on table

Employees motivated to deliver top notch service are key to a library’s success. But many in library organizations don’t know how to effectively encourage employee motivation. As a critical management and leadership skill, it’s important to know what motivation is and isn’t, what works and what doesn’t. In this session, we’ll explore factors that influence motivation at work and review strategies for supervisors to keep their teams motivated and productive. No matter the size of your library or your role, you will be discover your own motivation and inspire motivation in others.

Date Recorded: 5/16/19

Format: Archived YouTube Video

Presenter:  Rachel Rubin / Director of Library and Information Services at Capital University (Columbus, Ohio)

Resources from webinar:


Where’s My Cape? Managing a Youth Services Department – 1 LEU

image of person with superman capeYou were a hard-working youth librarian.  Now, you’re a youth services manager moving at the speed of light.  Experienced or just starting out, everyone needs a support network.  Join us for this Q&A-based webinar, where three current youth services managers (and one children’s consultant/ex-manager) share their tips & tricks about time management, coping with staffing dynamics, and handling change.

Date Recorded: 4/24/19

Format: Archived YouTube Video

Presenters: Beth Yates / Indiana State Library and Alyssa Morgan / Morgan County Public Library and Casey O’Leary / Mooresville Public Library and Cathy Riley / Hancock County Public Library

Resources from webinar:


30 Ways to Make Your Small Library Extraordinary – 1 LEU


We don’t have large budgets. We don’t have large staffs. We might have to spend parts of our day shoveling the sidewalks or cleaning up a mess in the restroom. In spite of this, small and rural libraries have the power to be great. We can do simple, practical things that can instantly make a difference. From internal customer service tips to tech tools you can’t live without, linking these 30 things will help make your small library extraordinary.

Date Recorded: 12/19/18

Format: Archived YouTube Video

Presenters: Jamie Matczak / Wisconsin Valley Library Service

Biography: Jamie Matczak is the education consultant at Wisconsin Valley Library Service based in Wausau, Wisconsin. She has over 12 years of consulting experience for public libraries, with over 50 of them being small and rural. Jamie has taught Business Communication at Lakeland College, and courses on marketing, customer service and social media for the iSchool at UW-Madison. She earned her BA in Advertising from UW-Eau Claire, and an MS in Applied Leadership for Teaching and Learning from UW-Green Bay.

Resources from webinar:


How to Conduct a Community Needs Assessment CAN – 1 LEU


image of ipad and statistics sheet
This webinar will show you the state and Federal resources used by the Northwest Indiana Center for Data & Analysis to provide accurate and timely data for our CAN projects. Resources to be previewed will include but are not limited to: American Community Survey, American Factfinder, STATS Indiana, Hoosiers by the Numbers, and Stats America.

Date Recorded: 3/28/18

Format: Archived YouTube Video

Presenter: Scott Sandberg / Indiana University Northwest


Strategic Planning When You Can’t Afford a Consultant – 1 LEU


image of strategic plan
Your library has a mission to effectively serve the community, This cannot be achieved without a strategic plan that outlines your goals, priorities, resources, strengths and weaknesses.  How can this be accomplished without the funding to hire an outside facilitator or consultant? This presentation will give you guidance on how research and write a strategic plan in-house. You will learn the major components of a strategic plan, how to conduct community research that will be incorporated into the planning process, and how to organize and delegate tasks.

Date Recorded: 9/5/18

Format: Archived YouTube Video

Presenter: Michele Stricker / Deputy State Librarian of Lifelong Learning at the New Jersey State Library