Many disruptive patron behaviors can be managed using appropriate and equally applied policies and procedures. In this webinar Cheri Harris, Legal Consultant for the Indiana State Library, will review relevant court cases and describe the legal standards that impact your choice of wording. She will discuss best practices and provide sample language. She will respond to recent questions about suspending or banning rule-breaking patrons and provide some guidance for making and carrying out those decisions.
Date Recorded: 03/28/19
Format: Archived YouTube Video
Presenter: Cheri Harris, Certification Program Director/Legal Consultant, Indiana State Library
Resources from webinar:
Women in Leadership: What the Science Says and How to Move Forward in the Era of #MeToo
Indiana State Library Genealogy Librarian, Alice Winslow, talks to kids about how to create their own family tree and learn about their family history.
Libraries are busy places. From programming to services, we want people to know about everything. The challenge? We often have very limited (if any) marketing budgets. Join Kim Crowder, Director, Communications, for The Indianapolis Public Library, and learn easy tips and tricks to boost your marketing strategy on a budget. See examples of what has worked and where your time is best spent.
Michelle Merritt, Trainer, Allen County Public Library, presents insights for managers and supervisors on how to create a coaching culture in your library.
Are you tired of reading the same books for your book clubs? Are you hoping to reach new audiences? Join Tiffani Carter, the manager of the West Indianapolis Branch Library for some tips and best practices to consider when choosing your book club selections and recruiting new participants.
Loren McClain, Mental Health First Aid instructor, from Muncie Public Library in Muncie, IN shares how librarians can work with patrons or staff members who live with mental health disorders.