Creating welcoming spaces for members of the LGBTQ+ community is easier than you might think. In this session you’ll learn some of the small and big things you can do to help create those spaces for not just patrons, but also your coworkers and employees.
Date Recorded: 9/17/21
Format: Archived YouTube Video
Presenter: Jayne Walters, Indianapolis Public Library
How do you serve people in your community who are unable get in to your library? How do you find those people? What kind of programs or services could be offered to them? These questions plague libraries everywhere. Learn how we identified our target patron groups, partnered with community agencies to identify patrons, young and not so young, who would benefit from outreach programming, and how we used materials and staff on hand to add outreach to our service repertoire.
Angie Bates is currently the Assistant Director of Perry Memorial Library in Henderson, North Carolina, but she’s not always been a librarian. She taught in elementary schools all across the United States from 1986–2009. In 2010, she graduated from North Carolina Central University with my MLS and began her new career as a youth librarian. She has been blessed to experience many sides of public librarianship; youth and adult services, cataloging, and now administration. Her next adventure is to go beyond her library’s walls through outreach services.
Date Recorded: 2/26/20
Format: Archived YouTube Video
Presenter: Angie Bates / Perry Memorial Library, Assistant Director (Henderson, North Carolina)
Seniors are highly motivated to learn to use devices, but have few opportunities to attend classes that address their needs to use. Most are unaware of how these devices can connect them to the free library services of Hoopla, Freegal, Libby (Overdrive) and their local online catalogs.
This presentation will include an outline of what can be taught in five 90-minute classes. Highlighted will be the 20 apps every senior needs to know and practical advice on such topics as: Offering classes outside of the library, fee-based classes and limiting class sizes.
Date Recorded: 5/6/19
Format: Archived YouTube Video
Presenter: Barbara Friedman, Director of the Erving Public Library (Erving, Massachusetts)
Resource from webinar:
Date Recorded: 4/16/19
Format: Archived YouTube Video
Presenters: Hannah Martinez, Maria Mayo, Marsha Marcilla / Anythink Libraries (Adams County, Colorado)
Resources from webinar:
Learn how to connect with some of your most marginalized patrons. Patrons experiencing homelessness may be some of the most overlooked library users. Misconceptions and fear on the part of both patrons and staff may interfere in connecting with these patrons. Monroe County has faced a number of issues concerning homelessness and the opioid epidemic. Discover how Monroe County Public Library connected with this population using the Harwood Method.
Date Recorded: 5/16/17
Format: Archived YouTube Video
Presenter: Elizabeth Grey / Monroe County Public Library
Loren McClain, Mental Health First Aid instructor, from Muncie Public Library in Muncie, IN shares how librarians can work with patrons or staff members who live with mental health disorders.
Date Recorded: 9/11/18
Format: Archived YouTube Video
Presenter: Loren McClain, Muncie Public Library
Learn how the Nappanee Public Library is meeting a need in their community by providing a quality, non-judgmental Community service Volunteer Program. With firm guidelines and expectations in place, a mutually beneficial relationship begins. With data and support, NPL can prove its value to your library and community.
Date Recorded: 9/29/17
Resources from Nappanee Public Library:
Format: Archived YouTube Video
Presenters: Lissa Krull and Lana McCoy / Nappanee Public Library
A partnership between the San Francisco Public Library and the local Department of Public Health resulted in the placement of a social worker at the Main Library to link users to housing and social services. Eventually a job-training component was added, providing opportunities to develop marketable skills for people who had been homeless. Meet and hear the story of a library outreach worker who shares his/her own story to inspire others who are still struggling with homelessness.
Date Recorded: 10/5/17
Format: Archived YouTube Video
Presenter: Leah Esguerra, Jennifer Key & Joe Bank / San Francisco Public Library