Financial fraud and exploitation results in the loss of billions of dollars every year. These crimes often go unreported because victims are scared, embarrassed, or don’t know who to call. The U.S. Department of Justice National Elder Fraud Hotline, managed by the Office for Victims of Crime, provides services to adults aged 60 and older who experience financial fraud and exploitation to help them report the crime and access appropriate resources. In addition to the financial impact of these crimes, the emotional toll older adult victims of fraud suffer can be devastating. Professionals that interact frequently with older adults can play a critical role in identifying potential frauds and scams and utilize the opportunity to raise awareness of and share resources that may be available to assist victims of financial fraud, such as the NEFH. This presentation will cover some common scams, warning signs to look for, available resources, and steps to take should one suspect a fraud or scam is taking place.
Date: 07/31/2024
Format: Archived YouTube Video
Presenter: Helen Supanich, Department of Justice’s National Elder Fraud Hotline
Ms. Supanich has ten years’ experience providing services to older adults. She is currently a Case Management Shift Supervisor for the Department of Justice’s National Elder Fraud Hotline. Previously, Ms. Supanich worked as an Advocate for the VOCA-funded Holistic Elder Abuse Response Team (“HEART”) at the non-profit WISE & Healthy Aging, where she partnered with Adult Protective Services and Long Beach Police Department; she provided case management and advocacy services to older/dependent adult abuse survivors. Prior to this, Ms. Supanich was an Ombudsman with the Long-Term Care Ombudsman Program in Los Angeles County (Region II), where she investigated abuse, neglect, and other issues at long-term care facilities in her assigned region and served as an advocate for residents at these facilities.
Programming for adults doesn’t have to be complicated. They say that imitation is the sincerest form of flattery and I have gathered 12 programming ideas, complete with instructions, for your library to use. These programs are adaptable to any budget.
What is Indiana Legal Help: Using technology, Indiana Legal Help seeks to improve access to justice for all Hoosiers by removing barriers to the law so they can better understand their legal options, make informed decisions and connect to local legal and community resources.
Material challenges are at an all-time high and public libraries are facing pressure from multiple avenues. The Allen County Public Library recently undertook an effort to train our staff (17 departments in 14 locations) in handling challenges to materials. This presentation is a chance to learn how we did this and what we learned from it.
Please join us on a behind the scenes & public area tour of the Indiana State Library. Suzanne Walker will be taking us on this journey, Paula Newcom will be behind the camera and Courtney Brown will host and monitor the chat. This will be in real time and you will have the opportunity to ask questions of library staff as we walk through the different divisions. We will begin the journey at the public entrance on West Ohio Street. These are the places we will visit: Circulation; Indiana Historical Bureau; Genealogy; and Indiana Education Center. Next, we well walk up the Grand Staircase that leads to the beautiful Great Hall; History Reference Room; Author’s Room; Young Reader’s Center; Browsing Room & Manuscripts; Indiana Division and Reference; and Newspaper Room. We’ll go behind the scenes to the stacks Cataloging division; Preservation Lab; and finish in the Administration office. Other ISL services will be highlighted in webinars this year: the new Imagination Library initiative (February 14) and the Talking Books & Braille Library (February 28) and will be eventually linked on our Archived Webinars webpage.
This session will focus on an overview of recognizing what causes conflict in the workplace, understanding our responses to conflict, and strategies for better conflict resolution. This is a high-level view of conflict resolution but participants should leave with a few solid, actionable strategies for dealing with conflict in their workplace. There will also be time to practice some of these strategies.
