Many disruptive patron behaviors can be managed using appropriate and equally applied policies and procedures. In this webinar Cheri Harris, Legal Consultant for the Indiana State Library, will review relevant court cases and describe the legal standards that impact your choice of wording. She will discuss best practices and provide sample language. She will respond to recent questions about suspending or banning rule-breaking patrons and provide some guidance for making and carrying out those decisions.
Date Recorded: 03/28/19
Format: Archived YouTube Video
Presenter: Cheri Harris, Certification Program Director/Legal Consultant, Indiana State Library
Resources from webinar:
After meeting as part of the first cohort in the American Library Association’s Libraries Transforming Communities initiative, three librarians from three different sized library systems will share their experience getting out of the library and engaging with their communities. By the end of the session, attendees will understand why libraries should adopt this type of work, learn strategies for how to do it, and leave with techniques to make community engagement part of their regular library routine.
You were a hard-working youth librarian. Now, you’re a youth services manager moving at the speed of light. Experienced or just starting out, everyone needs a support network. Join us for this Q&A-based webinar, where three current youth services managers (and one children’s consultant/ex-manager) share their tips & tricks about time management, coping with staffing dynamics, and handling change.
We don’t have large budgets. We don’t have large staffs. We might have to spend parts of our day shoveling the sidewalks or cleaning up a mess in the restroom. In spite of this, small and rural libraries have the power to be great. We can do simple, practical things that can instantly make a difference. From internal customer service tips to tech tools you can’t live without, linking these 30 things will help make your small library extraordinary.
Michelle Merritt, Trainer, Allen County Public Library, presents insights for managers and supervisors on how to create a coaching culture in your library.
This webinar will show you the state and Federal resources used by the Northwest Indiana Center for Data & Analysis to provide accurate and timely data for our CAN projects. Resources to be previewed will include but are not limited to: American Community Survey, American Factfinder, STATS Indiana, Hoosiers by the Numbers, and Stats America.
Loren McClain, Mental Health First Aid instructor, from Muncie Public Library in Muncie, IN shares how librarians can work with patrons or staff members who live with mental health disorders.
Your library has a mission to effectively serve the community, This cannot be achieved without a strategic plan that outlines your goals, priorities, resources, strengths and weaknesses. How can this be accomplished without the funding to hire an outside facilitator or consultant? This presentation will give you guidance on how research and write a strategic plan in-house. You will learn the major components of a strategic plan, how to conduct community research that will be incorporated into the planning process, and how to organize and delegate tasks.
Looking to book an author at your library? Put your library’s best professional foot forward and avoid common pitfalls. Join Indiana author Kelsey Timmerman and Indiana’s Letters About Literature Coordinator, Suzanne Walker for this discussion about best practices when booking an author. From making sure their dietary needs are met to paying them efficiently, there’s more to booking an author than just deciding on a date. Hosted by Eugene and Marilyn Glick Indiana Authors Award Program Coordinator, Caity Withers. Be sure to bring all of your questions regarding booking authors.