Jennifer Clifton, Library Development Office Supervisor from the Indiana State Library, will give an overview of the public library landscape, as well as the policies and procedures that guide what they do. She’ll talk about funding, budgets, governance, public library law, certification, standards, staffing, and services. This session will be aimed at folks that are new to Indiana libraries, as well as anyone looking for a refresher.
Date Recorded: 9/23/19
Format: Archived YouTube Video
Presenter: Jennifer Clifton, Indiana State Library
Dr. Curtis Rogers, Communications Director for the South Carolina State Library, will share his experience with SCSL’s podcast, 
After meeting as part of the first cohort in the American Library Association’s Libraries Transforming Communities initiative, three librarians from three different sized library systems will share their experience getting out of the library and engaging with their communities. By the end of the session, attendees will understand why libraries should adopt this type of work, learn strategies for how to do it, and leave with techniques to make community engagement part of their regular library routine.
Women in Leadership: What the Science Says and How to Move Forward in the Era of #MeToo
Few things are as important as setting clear expectations for employees, and providing them with the training they need to meet those expectations. Employees who understand what is expected and are confident in their skills are more likely to provide consistently great service to patrons. Untrained and undertrained employees are often less efficient and engaged; they can cost your organization time when routine errors require correction, and worse, they can cost your library customers. In this webinar, Carina Mulcrone, Circulation Services Manager from the Bettendorf Public Library (IA), will share her library’s switch to Standard Evaluation Guidelines and Daily Observation Reports.
Explore available opportunities for continuing education, peruse useful sites for keeping up with technology, and develop a plan for taking charge of your own learning. Topics covered will include planning for learning, time management, and state and national resources. Ample time will be given for participants to search for relevant training and education opportunities that fit their individual needs.
We don’t have large budgets. We don’t have large staffs. We might have to spend parts of our day shoveling the sidewalks or cleaning up a mess in the restroom. In spite of this, small and rural libraries have the power to be great. We can do simple, practical things that can instantly make a difference. From internal customer service tips to tech tools you can’t live without, linking these 30 things will help make your small library extraordinary.
Michelle Merritt, Trainer, Allen County Public Library, presents insights for managers and supervisors on how to create a coaching culture in your library.
Test yourself! Use the provided checklists to determine your technology proficiency. Be your own trainer and discover opportunities where you can increase your skills. Form a plan to personalize Technology Competencies Checklists for your own library and make the move to receive buy-in from staff.
Are you tired of reading the same books for your book clubs? Are you hoping to reach new audiences? Join Tiffani Carter, the manager of the West Indianapolis Branch Library for some tips and best practices to consider when choosing your book club selections and recruiting new participants.