Tag Archives: Management

Material and Program Challenges in the Public Library – 1 LEU

Collection Management, , , , ,

books on book shelvesIn this panel, four librarians will share their experience with a variety of challenges. Book, display, and program challenges, as well as experience with book banning groups will be discussed. Cheri Harris, from the Indiana State Library, will also go over a summary of key legal points to remember when dealing with challenges.

Date Recorded: 3/31/22

Format: Archived YouTube Video

Presenters:  Cheri Harris / Indiana State Library; Vanessa Martin / Greensburg-Decatur County Contractual Public Library; Heather McNabb / Evansville Vanderburgh Public Library; Brad Sowinski / Alexandria Monroe Public Library; Juli Wald / Middlebury Public Library

 

What Can EveryLibrary Do for You? – 1 LEU

Intellectual Freedom, , , , , , ,

Are you stressed about the attacks on librarians and library values happening across the country? Would you like to be better prepared and more confident in fighting back against challenges, AND proactively positioning your library for future success? Then this webinar is for you. Tune it to learn more about Pro bono services and support offered by EveryLibrary to libraries, boards, coalition partners, and local citizens who are advocating for libraries. How EveryLibrary is offering “rapid response” support in crisis situations, while also building sustainable local and national political power by identifying library supporters across the country. How to innoculate yourselves, your boards, and your policies against challenges and anti-access legislation at local and state levels. How to build effective messaging and strategies for defending the library from challenges, and engaging the community about the value of the libraries.

Date Recorded: 5/12/22

Format: Archived YouTube Video

Presenter: Peter Bromberg, Associate Director, EveryLibrary

Resources:  Google Slides

Slides: PDF

Playbook (supplemental handout)

 

First Amendment Audit – 1 LEU

Admin/Management, , , ,

The ALA observed an increase in First Amendment audits this year. What are they and why are they on the rise? Join this webinar to learn more. We will analyze legal issues implicated by First Amendment Audits, including constitutional free speech and privacy issues, relevant state laws, and library policies to consider. Prepare the library for a calm interaction with our tips on how best to approach these sometimes-contentious events.

Date Recorded: 12/16/21

Format: Archived YouTube Video

Presenter: Cheri Harris, Certification Program Director/Legal Consultant, Indiana State Library

Resources:

 

 

EBSCO Usage Statistics and Reports – 1 LEU

Admin/Management, , ,

Learn the essentials of EBSCO usage statistics and reports in this 45 minute session. We will review key standard usage reports, COUNTER R5 reports, how to gain insights from analytical reports and review support resources on Connect.

Date Recorded: 2/9/22

Format: Archived YouTube Video

Presenter:  Lisa Jones, EBSCO Trainer

Resources:  How to Run a Profile Usage Report 

How to Run a Top Search Terms Report

 

An Empathetic Approach to Customer Service Training – 1 LEU

Staff Development, , , , ,

Molly Meyers LaBadieThis presentation addresses customer service training by growing and nurturing empathy and empowering staff to navigate the gray areas in our policies. Using storytelling and group interaction, we will look at special and challenging situations such as code of conduct violations and difficult patrons. Discover how understanding our own implicit biases and not assuming the worst of our patrons can help you offer consistent customer service to everyone we serve.

Date Recorded: 8/25/21

Format: Archived YouTube Video

Presenter: Molly LaBadie, Deputy Director / Delaware County District Library

Molly Meyers LaBadie has been in Libraries for almost 20 years. She was lucky to have four of those as a Library Trainer allowing her to train staff in customer service and spend time learning what really made a difference. Currently, as a Deputy Director, she finds that empathy for both staff and patrons is a powerful tool in offering exceptional customer service.

Resources:

 

Is This Sexual Harassment? The Library Edition – 1 LEU

Admin/Management, , , ,

Sexual harassment is prohibited under state and federal law. You are entitled to a workplace free of sexual harassment, but not all unpleasant encounters constitute harassment. We will discuss the difference between annoying behavior and actionable behavior. We will identify key elements of a sound sexual harassment policy and offer tips on how to handle uncomfortable situations that do not constitute sexual harassment. In this webinar you will learn to identify: Who can be a target of sexual harassment and who can be a harasser? What is the difference between risky behavior and sexual harassment? What should you do if you are the target of sexual harassment? What can you do if you are a witness or bystander? What are your duties as a manager or supervisor?

Date Recorded: 6/24/2021

Format:  Archived YouTube Video

Presenter:  Cheri Harris/ Indiana State Library

Resources:  Handout on Harassment Resources Sexual Harassment 2021,  Sexual Harassment 2021

 

 

How Do I Count This? Updated Guidelines for Programming Stats – 1 LEU

Admin/Management, ,

white numbers on a red backgroundJoin Angela Fox, ISL Public Library Services Consultant, at this webinar to learn what new IMLS guidance on programming means for your stats, why many of the rules from last year are wrong – and why the impact on your 2021 Annual Report will be minimal.

Date Recorded: 10/7/21

Format:  Archived YouTube Video

Presenter:  Angela Fox / Indiana State Library

Resources:

 

Speak Up: Responding to Uncomfortable Situations – 1 LEU

Staff Development, , , , ,

This session covers real incidents that happened in libraries and good ways to respond to those uncomfortable situations. Great pro tips for new & seasoned library workers.

Date Recorded: 9/17/21

Format:  Archived YouTube Video

Presenters:  Paula Newcom and Kara Cleveland, Indiana State Library

Speak Up Resources List

 

COVID 19 Vaccination Policies: What to Consider – 1 LEU

Admin/Management, , , , , ,

Are you wondering what to consider in forming your library’s policy on COVID-19 vaccinations? This webinar addresses the legality of mandatory vaccine policies during a pandemic and examines the pros and cons of such policies to help you determine which type of COVID-19 vaccine policy to propose to your board. We will cover: EEOC guidance on mandating the COVID-19 vaccine for employees and the circumstances under which an employer may require employees to be vaccinated. How to provide reasonable accommodations in compliance with federal anti-discrimination laws including people with disabilities under the ADA and people with religious objections under Title VII of the Civil Rights Act of 1964. Other options available to employers, such as encouraging staff to become vaccinated or providing incentives for employees who do so. Specific provisions to consider including in your vaccination policy. How Indiana’s Vaccine Allocation Plan and state law might impact this decision.

Date Recorded:  2/18/2021

Format: Archived YouTube Video

Presenter:  Cheri Harris, Certification Program Director/Legal Consultant, Indiana State Library

Resources:  CAH PPT Handout Vaccine Webinar,  Vaccine Resources