This webinar presents a comprehensive overview of the Indiana public librarian certification process, including who needs to be certified, how to apply, and what do to if you don’t yet meet the qualifications. We’ll also cover the certification rule changes that took effect January 1, 2023. Once you have your certificate, you’ll need to stay certified. Learn all about LEU requirements, where to find approved training, and how to document your attendance. This program is approved for 1 LEU. To receive LEU credit, follow the archived webinar documentation instructions at the bottom of the LEU Policies page: https://continuinged.isl.in.gov/certification/policies-on-leus/
Date Recorded: 6/20/2023
Format: Archived YouTube Video
Presenter: Rose Shingledecker, Certification Program Director/Legal Consultant, Indiana State Library
Join EBSCO trainer, Lisa Jones, for an overview on the new features in EBSCO databases.
An overview of the Public Service Loan Forgiveness Program and the Temporary Waiver and how you might be able to have your student debt gone sooner rather than later. This webinar will include information about both of these programs, the current landscape of student loans, and a variety of resources.
Effective staff development doesn’t have to involve expensive conferences, big-name presenters, or elaborate training software. Instead, libraries can support staff learning by providing regular opportunities for staff to explore new skills in a brain-friendly environment. In this session, participants will learn about key elements of effective learning design, how to make learning a priority, and how to identify which library problems require a training solution.
Equity, Diversity, and Inclusion (EDI) Committees are a great first step towards strategically ensuring that those facing barriers to library services in our communities are given access and opportunities. During this webinar, three different libraries will share their experiences with starting, maintaining, and moving forward with EDI committees. They’ll share what inspired them to begin, how they formed the committee, where they are now, and how they hope to keep growing in the future.
This presentation addresses customer service training by growing and nurturing empathy and empowering staff to navigate the gray areas in our policies. Using storytelling and group interaction, we will look at special and challenging situations such as code of conduct violations and difficult patrons. Discover how understanding our own implicit biases and not assuming the worst of our patrons can help you offer consistent customer service to everyone we serve.