Tag Archives: Community

Building Community Engagement and Awareness Through Little Free Library – 1 LEU

Programming, , , , , ,

You may be familiar with Little Free Library. Those cute boxes that look like oversized bird houses. But they are more than just cute. Join us to learn how to use this low cost, community engagement platform to support your outreach goals. Presenters:

This webinar is eligible for Library Education Units for Indiana Librarians. The following policy applies: Any time a staff member views an online event (or a library purchases a site license for an online event) by any of the Training Providers Approved by ISL for LEUs, the library’s designee in an administrative or Human Resources role shall create and award LEU certificates in-house.

Date Recorded: 2/24/22

Format: Archived YouTube Video

Presenters: Greig Metzger, Executive Director / Little Free Library and Joanna Sproull / Community Liaison / Plainfield-Guilford Township Public Library

 

An Empathetic Approach to Customer Service Training – 1 LEU

Staff Development, , , , ,

Molly Meyers LaBadieThis presentation addresses customer service training by growing and nurturing empathy and empowering staff to navigate the gray areas in our policies. Using storytelling and group interaction, we will look at special and challenging situations such as code of conduct violations and difficult patrons. Discover how understanding our own implicit biases and not assuming the worst of our patrons can help you offer consistent customer service to everyone we serve.

Date Recorded: 8/25/21

Format: Archived YouTube Video

Presenter: Molly LaBadie, Deputy Director / Delaware County District Library

Molly Meyers LaBadie has been in Libraries for almost 20 years. She was lucky to have four of those as a Library Trainer allowing her to train staff in customer service and spend time learning what really made a difference. Currently, as a Deputy Director, she finds that empathy for both staff and patrons is a powerful tool in offering exceptional customer service.

Resources:

 

Where Do We Go From Here – 1 LEU

Youth Services, , , , , , ,

Are you worried about getting children and teens back into the library post-COVID? You aren’t alone! A community-based approach will help you expand your reach to patrons new and old, so in this webinar we’ll talk about Community Asset Mapping, a strategy that will help you discover and develop new partnerships.

Date Recorded: 10/19/21

Format: Archived YouTube Video

Presenters: Beth Yates, Children’s Consultant / Indiana State Library and Christy Franzman, Teen Coordinator / Hamilton East Public Library

Resources: 

 

Developing Welcoming Spaces for LGBTQ+ – 1 LEU

Populations, , , ,

Creating welcoming spaces for members of the LGBTQ+ community is easier than you might think. In this session you’ll learn some of the small and big things you can do to help create those spaces for not just patrons, but also your coworkers and employees.

Date Recorded: 9/17/21

Format:  Archived YouTube Video

Presenter: Jayne Walters, Indianapolis Public Library

 

A Trauma-Informed Approach to Public Library Social Service – 1 LEU

Staff Development, , , , , , , , ,

 

handsAthens (Georgia) Regional Library is one of the first public libraries to refocus a social work program toward a trauma-informed framework. This session presents replicable steps in providing library services, designing and implementing policies, and supplying holistic training for staff utilizing a trauma-informed lens. As libraries are asked to do more with less, this session highlights easily attained methods of becoming trauma-informed and establishing a system which reflects the assets of the community and organizational values. 1hr / 1 LEU.

Date Recorded: 6/30/21

Format: Archived YouTube Video

Presenters:  Trudi Green / Assistant Director for Public Services, Athens Regional Library System; Jennifer Elkins / Associate Professor, University of Georgia School of Social Work; Sarah List / Information Services Librarian, Athens Regional Library System.

Resources:

 

COVID 19 Vaccination Policies: What to Consider – 1 LEU

Admin/Management, , , , , ,

Are you wondering what to consider in forming your library’s policy on COVID-19 vaccinations? This webinar addresses the legality of mandatory vaccine policies during a pandemic and examines the pros and cons of such policies to help you determine which type of COVID-19 vaccine policy to propose to your board. We will cover: EEOC guidance on mandating the COVID-19 vaccine for employees and the circumstances under which an employer may require employees to be vaccinated. How to provide reasonable accommodations in compliance with federal anti-discrimination laws including people with disabilities under the ADA and people with religious objections under Title VII of the Civil Rights Act of 1964. Other options available to employers, such as encouraging staff to become vaccinated or providing incentives for employees who do so. Specific provisions to consider including in your vaccination policy. How Indiana’s Vaccine Allocation Plan and state law might impact this decision.

Date Recorded:  2/18/2021

Format: Archived YouTube Video

Presenter:  Cheri Harris, Certification Program Director/Legal Consultant, Indiana State Library

Resources:  CAH PPT Handout Vaccine Webinar,  Vaccine Resources

Political Activity in the Library – 1 LEU

Admin/Management, , , , ,

As the November elections draw near, candidates and other campaigners are likely to want to use library resources. What must you allow? What can you allow? What can you restrict and what can you put guidelines on? We will cover the appropriate responses to a variety of real life situations so you will know what to say if someone asks to post election signs on library property, leaflet for a candidate in the parking lot or on the sidewalk, or hold a campaign meeting or rally in your meeting room.

Date Recorded:  09/29/2020

Format: Archived YouTube Video

Presenter:  Cheri Harris, Certification Program Director/Legal Consultant, Indiana State Library

Resources:  2020 Political Activity PPT Handout

 

Affordable After Hours Pick-up Service – 1 LEU

Facilities/Security, , , , , , , ,

Working patrons sometimes struggle with getting to the library before we close. By implementing an after hours pick up service you can now offer the freedom to pick up materials on the patron’s schedule instead of the library schedule. Learn how using a set of lockers and specialty locks can allow you to provide convenient pick-up times at your library for less than $1,000. Materials, processes, and our lessons learned will be shared.

Date Recorded:  04/07/2021

Format: Archived YouTube Video

Presenter:  Julie Elmore, Director, Oakland City Columbia Township Public Library

Mental Maintenance – 1 LEU

Staff Development, , ,

stacked rocks by waterMindfulness and self-care are well-intentioned buzz terms, but, how often do we really have the time or extra energy to follow through with them? Now more than ever, keeping your emotional well-being afloat can mean the difference between surviving and thriving, and not just at work. Drawing from various sources and personal experiences, including both successes and failures, discover how one hot-headed and persnickety librarian found a slice of inner peace (and can even sleep at night). Ideas and examples for self-care and stress management will be given. Handouts will include an extensive bibliography. This session asks tough questions and addresses the stress in our lives; however, it is not intended to replace professional care and/or advice.

Date Recorded: 4/28/2021

Format: Archived YouTube Video

Presenter:  Jeremy Bolom, Assistant Director/Head of Public Service, Lincoln Parish Library (LA)

Resources

A Whole Lotta Sugar in My Library Lemonade – 1 LEU

Admin/Management, , , , ,

if life gives you lemons make lemonade

Do you ever feel like you give your team the same feedback over and over again with no change or results?  Do you ever feel overwhelmed with all these “great ideas” other people have and you don’t have time to implement them?  Who has time or that additional project?  Who has money for that?  Can I just file that thought and move on with my day?  Sometimes by looking at projects in a new way, our attitude can change.  We’ll look at 10 obstacles that turned into opportunities at my small library.

Participants will:

  • Explore how changing mindsets to a “why not” attitude can create new initiatives
  • Learn how to turn obstacles into opportunities

Date Recorded: 3/18/2021

Format: Archived YouTube Video

Presenter:  Angela Bodzislaw, Spooner Memorial Library Director (Spooner, Wisconsin)

Angela Bodzislaw is Director of Spooner Memorial Library in Spooner, Wisconsin.  She is Vice Chair of WLA’s Wisconsin Small Libraries and serves on Cooperative Children’s Book Center Advisory Board.  She earned her MLIS degree from UW-Milwaukee and is a graduate of both Wisconsin DPI’s Youth Services Development Institute and Wisconsin Library Association’s Leadership Development Institute.  Most recently Angie co-founded a local initiative called Community First – Washburn County where she worked alongside a handful of community organizations to hand out care packages and deliver food to those in need while also supporting local businesses during the COVID-19 pandemic.  Angela’s mantra is “choose joy” and believes greatly in the role of libraries in offering community, opportunity, and literacy.